Shipping & Refund Policy

Shipping Information

At OrdnanceOutlet.com, we prioritize fast, discreet, and reliable shipping for all cannabis orders, ensuring your privacy with vacuum-sealed, smell-proof, and unmarked packaging.

Domestic Shipping (U.S.)

Processed in 1–2 business days, delivered in 2–5 days via USPS, UPS, or trusted carriers. Free shipping on orders over $500.

International Shipping

Available to select countries. Customers must comply with local cannabis import laws. No refunds for customs seizures.

Stealth & Tracking

Vacuum-sealed, unmarked packaging ensures privacy. Tracking details are emailed once your order ships.

Note: We are not liable for delays due to couriers, customs, or incorrect shipping information.

Refunds & Reship Policy

We’re committed to quality and reliable delivery. Due to the nature of cannabis products, all sales are final, but we offer reships in specific cases.

Reships

For U.S. orders confirmed lost or seized, we may offer one free reship. International reships are reviewed case-by-case.

Damaged Items

If products arrive damaged or tampered with, contact us via Telegram within 48 hours with photos for review.

No Refunds

Due to health, safety, and legal reasons, we do not offer refunds or accept returns on any completed orders.

Have questions about your order? Our team is here to help.